Hours can be reset manually every school year or they can be set up to reset automatically by setting up milestones on a custom time period (ex: annually on a school calendar). 

When the new start date is set, all of the charts and reports are offset but the former hours are not deleted. They can still be accessed in the future, but won't be part of the current charts and reports.


To Manually Reset the Start Date:

Go to the Organizer Dashboard


On the Settings page, click on More Settings 


Open the Other Configurations tab, and set your new Start Date (Choose the month and date from the menu). Then click on Save. 


You can also set a milestone with a specific custom time frame. When that date is met, the time frame resets automatically and the volunteers can have a clear time sheet and goal. For example: If students need to collect 40 years each school year, you can set up a milestone timeframe to reset at the beginning of each school year, so that you don't have to manually reset every year.

To Set a Custom Milestone Time Frame:  

Go to the Organizer Dashboard


Open the Settings page, then click on Milestones

Locate the question Over what kind of time period? and select Custom. Then set your frequency and start date.

This method gives your volunteers a time frame for which they are required to submit their hours by.