In some cases, you may find that a volunteer accidentally created a duplicate account on your site and ended up with hours logged under 2 profiles. Or maybe they started off as a Managed Volunteer, but you are ready to move them to their own account now. Either way, you may need to transfer hours between accounts in order to merge their data under one profile. 

To Transfer Hours From a Standard Volunteer (with an email) To Another Volunteer:

In the Volunteers tab, under List of Volunteers, click on the name of whom you want to take hours from 

Click on the Permissions tab, then click on Transfer Hours

In the "Move all hours to..." section, Select Volunteer User or Managed Volunteer. Use the dropdown list to select name of the person you'd like to transfer hours to, then click on Transfer Hours

To Transfer Hours From a Managed Volunteer (without an email) To Another Volunteer:

Go to Organizer Dashboard

In the Volunteers tab, under List of Volunteers with no emails, click on the name of whom you want to take hours from 

In the "Move all hours to..." section, select Volunteer User or Managed Volunteer. Then use the dropdown list to select the name of the person you'd like to transfer hours to. Click Save to finish.

 

*Managed Volunteers have no email address. Volunteer Users do have emails.